Privacy
Private by default.
We collect only data needed to operate accounts, creator profiles, wallets, paid requests, messages, safety, analytics, and support.
Google login data is used to authenticate accounts and protect sessions.
Request and message data is used to operate paid access workflows, moderation, abuse prevention, and support.
Payment provider data comes from Dodo and is used for checkout, webhooks, wallet credits, chargeback handling, and records.
Analytics and cookies help measure usage, debug product issues, and improve reliability.
Users can request account deletion or data help by contacting support from the account email.
Data collected
FanPing collects account profile data, login data, creator settings, wallet activity, paid request data, messages, safety reports, and basic technical logs.
Login data
Google login data is used to authenticate accounts, protect sessions, and keep fan and creator routes separate.
Creator profile data
Creator names, usernames, bios, platform links, pricing, availability, verification state, and public profile settings are used to operate creator profiles.
Requests and messages
Request and message data is used to operate paid access, moderation, abuse prevention, support, and creator inbox workflows.
Payment provider data
Dodo sends payment, checkout, customer, product, and dispute webhook data so FanPing can update wallet credits, payment records, and payout risk state.
Analytics and cookies
Analytics and cookies are used for reliability, usage measurement, product debugging, and fraud or abuse prevention.
Data deletion contact
Users can request data help or account deletion from their account email by contacting support@fanping.app.